These organizations are the members of the COPAM Corporate Sponsorship Program. Without their support COPAM would not be able to provide the education and programs for its membership. Please consider them and their services when looking for a solution and thank them when you have the opportunity. Sponsors members can also be identified by their corporate logos in the directory.

COPAM’s Corporate Sponsorship Program includes two (2) COPAM Annual Associate Memberships for your Company, Corporate Sponsor Recognition at all meetings, logo on the COPAM website and first opportunity to sponsor in other mediums at annual education conference. This is a terrific value at $500.

AdviCare partners with hospitals, healthcare systems and payers to overturn clinical denials and increase cash through results-driven, proprietary methods. Our collaborative and strategic processes allow us to identify the root causes of denials and increase insurance revenue recovery. We excel in preventing and overturning clinical denials through the effective utilization and collaboration of clinical, legal and coding expertise.

AR Billing Services is a recovery management solution provider specializing in self-pay patient recoveries. We are not an insurance biller nor are we a collection agency. Our call center is committed to maximizing early AR recoveries, identifying charity and financial assistance scenarios which will minimize your bad debt write-off, and providing your patients every possible means to remit payment. We have 24/7 online and IVR payment solutions in addition to traditional mail deposits. We can customize your billing statements or manage a project around your dunning cycle. We are familiar and interface with a variety of EHRS platforms. We traditionally offer Day 0 and Day 30 programs but can customize a solution to your specific needs. We understand 501(r), comply with HIPAA and most of all, we appreciate the fact that we are a line of communication to your patients – a responsibility we cherish and do not take lightly.

Arcadia Recovery Bureau is a national provider of revenue cycle management services with decades of experience serving the healthcare industry. Our use of advanced scoring and analytical techniques allow us to work accounts more effectively and efficiently, delivering greater netback performance for our clients. We offer an Individual approach with sophisticated technologies and provide a complete menu of services including early out, extended business office outsourcing, bad debt and litigation services. Our Voice Recognition and Speech Analysis technology enhances the customer experience, reduces complaints and improves recoveries helping us deliver sustained superior results. We are PCI, SSAE16 and HIPPA compliant.

C-level health executives, entrepreneurs, and technology experts perfecting business processes for healthcare since 2002. A Holistic set of Revenue Cycle Tools designed to reign in vendors, tighten compliance, and drive revenue beyond your expectations.

CBCS is about recovery rates…AND more. We’re about patient satisfaction, customer experience, trust, cost improvement, technology, customized reporting, compliance reporting and monitoring, data security, training, transparency, data analytics, people, and targeted scoring models. We’re about a partnership, listening and responding to your needs. CBCS DELIVERS more.

Choice Recovery has been “changing the perception of collections” one client at a time since 1997. Specializing in the healthcare industry, we provide self-pay/bad debt collection services to 4,500 clients. Our commitment to excellence has been recognized 18 times in the last 7 years as a “Top Workplace” or “Best Place to Work” by Columbus CEO Magazine, Columbus Business First, Ohio Business Magazine and InsideARM. In recognition of [re]start, our unique program that has filled over 650 jobs with under and/or unemployed patients, the BBB of Central Ohio presented their Torch Award for Ethics to Choice Recovery in 2016. Individually and collectively our goal is to improve everything we do and, together, we strive to change the perception of collections!

As a people-first contact center, CAI doesn’t just care about the bottom line. CAI always seeks to positively impact our clients’ revenue, but equally important is our desire to positively impact the communities they serve. By providing job-skills training and offering free services through our non-profit partners, CAI creates opportunities for those in need, empowering them to provide for their families. By partnering with clients who share our passion for serving and equipping people instead of just collecting from them, CAI can radically shift the call center and collections industry. CAI is passionate about our clients, their communities, and our own community by keeping people at the center of all our efforts. Learn more at caiarm.com or call us at 800-544-6359.

Credit Management Company (CMC) has been partnering with healthcare providers since 1966. We are a nationally licensed and SOC 2 compliant accounts receivable management company comprised of skilled and experienced teams. Our clients have consistently benefited from our Extended Business Office (EBO) services, Debt Recovery services, and Denials Management Services. All of our Patient Service Representatives adhere to all laws and regulations while working as an extension of your business office. Every program is carefully designed to work flawlessly with your staff and patient population. Each relationship is approached in a collaborative style, and involves listening and responding to our clients’ needs and developing the best possible solutions.

Credit Solutions is a Revenue Cycle Management Company that specializes in the Healthcare Industry. We provide tailored Extended Business Office Solutions along with a full range of Bad Debt recovery and account resolution services throughout the United States. With highly experienced qualified staff, innovative technology and a drive for excellence, our clients not only receive optimal service, but superior patient interaction that yields favorable results. Credit Solutions is an active member of Healthcare Financial Management Association (HFMA), The Association of Credit and Collections Professionals (ACA International), American Association of Healthcare Administrative Management (AAHAM), and Central Ohio Patient Account Managers (COPAM). For more information, please contact us at 859-273-2477 or visit our website at www.cs-llc.com

Debt Recovery Solutions of Ohio, Inc. offers a range of services that include Pre-Collection, Third Party Collection, NSF Check Recovery and Litigation/Judgement Recovery. Nothing is truly a “one size fits all” and that’s why we offer custom solutions and tailored programs designed around your accounts without any additional costs. Give us a call today so “We Can Make Your Cash Flow!” drsohio.com

Fidelity National Collections has been a leader in healthcare collections, striving to provide the highest rate of return along with excellent customer service for over 50 years. Our knowledge and experience has resulted in a reputation for providing unprecedented recoveries and outstanding customer service for our clients. Through state-of-the-art technology, experienced & dedicated employees, and uniquely qualified managers we can help customize a collection program to maximize recovery while continuing to treat consumers with the respect and dignity they would expect from our clients themselves.

RevCare/FirstCredit, Inc. (FCI) is the industry leader in providing innovative revenue cycle solutions to health systems across the United States through an array of eligibility & receivables management services. By improving the revenue cycle, FCI dramatically enhances the financial performance of their clients with: Medicaid Eligibility & Enrollment Services, Medicaid Expansion/Marketplace Subsidy Enrollment, Extended Business Office (EBO) Services (Self-Pay & Commercial), HDHP/ED/POS Collection, Pre-Registration Services, DSH & HCAP Consulting, Bad Debt Recovery Services. Visit our knowledge base at www.revcare.com or Timothy Sheeler at 1-800-837-3328 x101 or by e-mail at tsheeler@improvefinancialhealth.com.

For more than 120 years, Frost-Arnett has upheld three core business philosophies—Consumer Respect, Superior Recovery and Customer Service. These are the bedrock of our approach, which has been augmented by modern technology, tools and analytics to reach superior account resolution while enhancing the patient experience. Learn more at https://www.frost-arnett.com

Celebrating our 30th anniversary, HELP Financial is the longest-standing provider of patient financing in the country. Since 1989, HELP has offered patients an easy and affordable way to manage out-of-pocket healthcare expenses. Our provider partners benefit from up-front funding, increased cash flow, decreased payment plan administration, and an overall increase in self-pay revenue. Headquartered in Plymouth, Michigan, HELP has engaged over 1.5 million guarantors and serviced over 5 million patient accounts while funding over $1.5 billion to our provider partners. Visit us at www.helpfinancial.com.

JP Recovery Services, Inc. is a full service collection agency that specializes in healthcare receivable recovery. Our staff of 175 representatives includes medical coders, billers, collectors and customer service personnel. Since 1998, JPRS has provided effective A/R collection programs for healthcare organizations nationwide. The three operating divisions provide customized revenue recovery programs: Medical Billing Division, Pre-Collection Division and the Bad Debt Collection Division.”

KeyBridge is transforming the patient billing experience. Our 97% patient satisfaction rating is how we deliver business services with RESULTS that lead to excellent debt return, settled accounts and raving, happy patient advocates. Recognized as a (10-time) Best Places to Work winner, we believe a happy work environment results in passionate team members who deliver the best possible services to consumers and our clients. 100% focused on healthcare, our patient-friendly revenue cycle solutions include Early-Stage Patient Balance Recovery, Medical Bad Debt Recovery, revenue cycle Ancillary Services and team training with our series of Master Classes.

LJ Ross Associates is an industry leader in accounts receivables management. We offer over 27 years of expertise in healthcare collection services to effectively recover funds for our clients. We are certified by the National Minority Supplier Development Council (NMSDC) as a minority-owned business and are licensed to collect in all 50 state and locales that require such licensure. We are known for protecting our client’s reputation while providing a patient-centered, delicate approach. Technology investments enable us to provide high quality services which produce results at competitive rates.  We pride ourselves on developing long standing relationships with our clients who are treated like family. For more information about our Early-Out, Self-Pay, balance after insurance and customized collection solutions visit our website at www.ljross.com or contact Tim Van Camp at 517-888-4163.

Meade & Associates strives to be a leader in the collections accounts receivable industry by providing the highest level of expertise and satisfaction. At all times we will maximize our clients’ recovery while handling their accounts in a manner designed to protect their image and reputation, while also protecting the integrity of their customers. We pledge to always operate in a professional, courteous, and efficient manner, to abide by all laws that govern our industry, and we pledge to serve our clients in the most beneficial way. We are extremely grateful to those that we serve.

Medical Reimbursements of America (MRA) provides specialty reimbursement solutions that identify and recover additional revenue for hospitals and health systems. Our team has shaped the motor vehicle and work comp recovery industries, delivering enhanced financial performance, ensured compliance and improved patient satisfaction since 1999.

Medalist Management provides a variety of products and services designed for revenue cycle augmentation and enhancement. We function as an extension of your facility to create a seamless integration of standard operating procedures. Our knowledgeable staff and advanced technology give us the ability to rapidly deliver the results you desire. Services include, but are not limited to: Medicaid, Workers’ Compensation, MVA’s, small balance and secondary billing/follow up, out of state Medicaid, early out, credit balance review and customized projects. We offer several software solutions and would welcome the opportunity to discuss them with you in person. Please feel free to contact us at 866-480-3574.

Professional Medical Services is a third party service provider that offers a wide range of financial solutions for health-care providers. Our services allow health-care providers to manage their ever-growing number of third party claims because we offer the service and expertise needed to effectively handle all aspects of the accounts receivable department. Within 60 days our Healthcare partners will experience: Increased cash flow, a decrease in accounts receivable days, a decrease in the overall percent of accounts receivable over 90 days of age, a decrease in the dollars released to bad debt write off, a more manageable claim load per collector, an improved patient / healthcare provider relationship, a sharp reduction in losses due to missed filing and appeal deadline, an income statement benefit from 3-10 times our fee. www.p-m-s.com

Quadax is the healthcare revenue cycle technology and services company you can trust. Ranked #1 for Claims Management by KLAS for both 2018 and 2019, Quadax offers the total package: premier electronic transaction management tools supported by a reliable, responsive customer service organization. Quadax empowers clients to drive costs out of the healthcare revenue cycle with configurable software and highly automated solutions for patient access, claims, reimbursement, denials, appeals & audit management, and business analytics. We improve clients’ financial and operational performance by expediting payment, maximizing reimbursement, and enhancing visibility into your business. To learn more, visit us at www.quadax.com or follow us on LinkedIn or Twitter.

Regional Collection Services is an Ohio based company that sets itself apart from the competition with some of the highest recovery rates in the industry. RCS has been a patient friendly and client responsive organization since 1984. We have devoted our resources to accommodate the needs of Ohio Healthcare providers. Over the years we have developed a non-outsourced, highly skilled team, which allows us to maximize collection returns, while also focusing on a quality patient experience. Targeting a specific geographical area allows RCS to understand the unique demographic challenges so to better represent our clients. We are highly competitive with our flexible contingency collection rates, tailored specifically to each client, all while being highly attentive with face-to-face interactions. Regional Collection Services strives for satisfaction and longevity of its clients. Contact RCS at 800-441-7274.

The Revenue Group is a privately held Ohio company conducting business across the US for the past 25 years. We have partnered with clients of various sizes and industries to provide revenue cycle management and call center services. Our continuous investment in technology, infrastructure, management, and industry best practices have helped us achieve optimal results for our clients. Find more information at RevenueGroup.com or call us at 216-763-2100.

RevSpring is a leader in patient communication and payment systems designed to inspire action. We combine dynamic workflows, business intelligence, responsive messaging and behavioral analytics to tailor engagement opportunities so patients can be more proactive in their healthcare journey — from appointment scheduling to payments. To learn more about RevSpring, visit www.revspringinc.com.

The SOS Group (Strategic Outsourcing Solutions) is focused on the post-discharge patient experience. We offer fully customized business office extension processes in both our early-out/customer service call center & healthcare collections service center. Focusing on patient education and customers service through our dedicated team philosophy and self-service technologies, has helped us achieve higher recoveries and long-lasting partnerships. Based in Cleveland, Ohio with over 50 years in the healthcare industry and offering our dynamic early-out/customer service process for 26 years makes The SOS Group a pioneer in the industry. Visit us at www.sosgrp.org, our blogsite https://thesosgroup.wordpress.com/ , or call us at 888-SELF-PAY.

UCB provides cutting edge services throughout the revenue cycle continuum. With consistent private ownership since 1959, we have served healthcare providers with customized and flexible patient financial solutions. Our 400 national provider client base includes: Large healthcare systems, Individual hospitals in both metropolitan and rural areas, Academic health centers, Faith-based organizations, and large clinics and physician groups. Providing best-in-class services ensures continued long-term client and employee relationships. UCB is at the forefront of technological, regulatory and operational excellence. We are advocates for our clients, their patients and their communities. www.ucbinc.com